Why Choose Dalco for Your New Roof...

 

A neighbor of mine recently asked three very well known St. Louis based roofing companies to give him a bid for a new roof and expected he would have a meeting with someone from each to go over his needs, give him ideas and explain his options.

WELL…………..

After making his calls; he waited patiently for these companies to call.  To his amazement, NOT ONE ever set an appointment.  He eventually received a proposal from each in the mail, he didn't even know any of them had been to his home!

He called me because he also had an appointment set with Dalco and wondered if it was standard practice in the roofing industry not to have a face-to-face with the customer to explain the bid, scope of work and roofing products that would be used.

Not being directly associated with our roofing department; I couldn’t tell him what the competitions normal practices were; but assured him our associate would visit with him and discuss his proposal in detail and go over any questions or concerns he may have.

But, now I was curious; just what was normal?  So, I called a few folks we had done roofs for, and asked about their experiences with other roofers bidding.  SURPRISE ME……it seems that IT IS normal practice in the industry to just mail bids with no face-to-face contact.  They seem to expect a customer will sign a multi thousand dollar bid without contact of any sort....I WAS AMAZED!!!

So I got back to my friend and asked to see the proposals he had received.  Even I couldn’t tell exactly what he would have gotten from any of the other companies.  I guess I just don’t understand this part of the industry, but I can sure tell you that if it were my roof I would want more a whole lot more detail before parting with my hard earned cash!

SO……

Why choose Dalco for your new roof?

1.      You WILL have a face-to-face meeting with an experienced associate who will explain in detail what each line item of your proposal means.

2.      If you have ventilation issues, these will be discussed with you and an appropriate product selected to correct the situation.

3.      Your installation will be performed by experienced, well train roofing installers.

4.      Your property will be thoroughly cleaned of job related debris and hauled away.

5.      Dalco is fully insured for your protection.

6.      All protrusions, valleys, flashing will be handled according to strict manufacturers requirements and specifications.

7.      You will receive a written non-prorated labor warranty.

8.      Dalco is a member of the National Roofing Contractors Association.

9.      Dalco is a Platinum Preferred contractor with Owens Corning.

10.   We have experience working with most homeowners insurance.

11.   We will even provide a list of installed projects for your drive by inspection AND with Dalco, your in home estimate is FREE.

So, before you sign a roofing contract….KNOW WHAT YOU'RE PAYING FOR!